FAQs

What types of businesses does So Swell Studio work with?

We work with a mix of local startups, established businesses, and growing brands across Australia. From wellness and lifestyle labels to service providers and creative entrepreneurs, our clients come to us when they’re ready for branding and design that feels aligned and elevated.

How do I know if my business needs a rebrand or just a brand refresh?

If your branding feels inconsistent, outdated, or disconnected from where your business is heading, a rebrand may be the best move. If your logo still holds up but the rest needs refining, a brand refresh might be all you need. We’re happy to chat and guide you through the best option.

Does So Swell Studio offer payment plans?

Yes. Branding and website design are significant investments, so we offer flexible payment plans that suit your project timeline and budget.

Can I work with you if I already have a logo?

If your logo is professionally designed and still feels right for your business, we can build the rest of your branding around it. If it no longer reflects your direction, we’ll recommend starting fresh with a rebrand or visual refresh. We’ll always be upfront about what will work best for your goals.

How involved will I be in the design process?

You’ll be involved at every key stage. We start with a strategy phase to learn about your business and goals, then you’ll review creative directions, provide feedback, and approve final concepts. The process is collaborative, transparent, and tailored to keep you in the loop.

What platforms do you build websites on?

We design websites on Squarespace and Shopify. The right platform depends on your goals — whether you’re selling products, booking services, or building your online presence. Both are customisable, easy to maintain, and perfect for service or e-commerce businesses.

Do you offer website copywriting?

Yes. Website copywriting is available as an add-on. We start with keyword research to align with what your audience is searching for, then write clear, engaging copy that reflects your brand tone and connects with your ideal clients. It's designed to support both SEO and conversion.

Is SEO included in your website packages?

Every website project includes a foundational SEO setup. This covers things like image optimisation, heading structure, meta descriptions, and sitemap submission. If you're looking for stronger search visibility, we also offer in-depth SEO as an add-on.

Will I be able to update my website after it launches?

Yes. We provide a custom training video or live walkthrough so you can confidently manage and edit your site after launch. You’ll always know how to make updates without relying on a developer.

What if I need new designs or updates later on?

Many of our clients come back for design support as their business evolves. We offer one-off design days and retainers for things like brochures, packaging, Canva templates, or site updates. You don’t need to start a big new project, we can jump in as needed.

How much does it cost to work with So Swell Studio?

It depends on your needs. Branding projects typically range from $3,000 to $6,000, and full brand and website packages start from $6,000. We also offer smaller intensives and design add-ons. After we chat about your goals, you’ll receive a tailored proposal with scope, pricing, and timelines.

How do I know I’ll like the designs you create?

We always start with strategy so the creative direction is grounded in your brand goals and vision. You'll review initial concepts, provide feedback, and we refine from there. For every project, branding, websites, or collateral, we build in revision rounds so the end result feels just right.

How do I get started?

Start by filling out the enquiry form. You’ll then receive a link to book a short call with Tanya to talk through your goals and ask any questions. After that, we’ll send you a custom proposal with everything you need to move forward.

Who is the designer behind So Swell Studio?

So Swell Studio is led by Tanya LeClair, a Brisbane graphic designer with over 15 years of experience in branding, website design, and creative direction. Tanya works closely with clients to deliver clean, strategic, and timeless design.

Does So Swell Studio design Canva templates?

Yes. We offer custom Canva templates that align with your brand. These are great for social media, presentations, and digital marketing. They are designed for ease of use and brand consistency.

Can you help me redesign my existing website?

Definitely. If your current site no longer reflects your brand or isn't converting well, we can help with a redesign on either Squarespace or Shopify. We’ll start with a strategy session and build something that works better for your business.

Can I work with you if I'm not based in Brisbane?

Yes. While we're based in Brisbane, we work with clients across Australia and internationally. Most projects are run remotely, with clear communication and a smooth online process from start to finish. Get in touch and we can set up a call to discuss your project.